Upon payment of the annual enrolment fee, a student’s place is reserved in their chosen classes and they are considered enrolled for the current calendar year. This fee covers insurance, music licensing, and administration costs. Except as required under the Australian Consumer Law, this enrolment fee is non-refundable.

School-Age Students are enrolled on an ongoing basis for the full dance year. Families wishing to withdraw at the end of a term must provide written notice two (2) weeks prior to the commencement of the following term. Except as required under the Australian Consumer Law, no refunds, credits, or fee reductions will be provided for voluntary withdrawal during a term.

Students enrolled in Toddler Creative Dance and Kinder Creative Ballet may withdraw during a term by providing a minimum of two (2) weeks’ written notice. If wishing to withdraw at the end of a term, two (2) weeks’ written notice is required before the commencement of the next term.

All students are required to re-enrol for the commencement of each new calendar year.

Fees are due by the first Saturday of each term. Please refer to the due date shown on your invoice. For larger invoices, fees may be paid in two instalments. The first instalment must be received by the due date and the second instalment one month later.

If you are unable to pay fees within the required timeframe, please contact us to discuss a payment arrangement. If fees remain unpaid for more than thirty (30) days after the invoice due date, Balance Dance School reserves the right to suspend the student’s participation in classes, performances, and examinations until the account is brought up to date and may commence debt recovery proceedings.

Except as required under the Australian Consumer Law, no refunds, credits, or fee reductions will be provided for classes missed due to illness, injury, holidays, school commitments, family commitments, or other personal circumstances.

Make-up classes may be offered at Balance Dance School’s discretion, subject to availability and suitability.

Make-up classes have no cash value, cannot be transferred between students, and cannot be redeemed for refunds or credits.

If a class is cancelled by Balance Dance School due to teacher illness, venue issues, or other unforeseen circumstances, Balance Dance School may provide a substitute class, replacement teacher, make-up lesson, online lesson, or other reasonable alternative.

It is the parent’s/guardian’s responsibility to read relevant newsletters, information, and updates issued via email or text to the email address and phone number provided upon enrolment, and to notify us immediately of any changes to contact details.

We welcome parents and carers into the studio to watch Kinder Creative Ballet and Toddler Creative Dance on the chairs provided at the back of the studio. Please limit this to a maximum of two people per dancer.

Please ensure that you are quiet while the class is in progress – any noise is a distraction to both the little dancers and the teacher. Recording from mobile/multimedia devices or any photography is strictly prohibited.

For all school-aged classes, parents may watch at the special invited ‘parents watching day’ during the year. All other classes are closed to viewing.

Parents/carers are responsible for ensuring their child is collected promptly at the conclusion of each class, rehearsal, performance, or other studio activity. Parents/carers must provide current and accurate contact information and at least one emergency contact. Balance Dance School will rely on the information provided and accepts no responsibility for any consequences arising from inaccurate, incomplete, or outdated information.

If a student has not been collected within a reasonable period following the scheduled end time, Balance Dance School staff will attempt to contact the parent/carer and/or nominated emergency contacts using the details provided.

Where a child is collected late, Balance Dance School reserves the right to charge a late collection fee of $20.00 if a child is uncollected 10 minutes after class ends, and an additional $10.00 for every 10 minutes thereafter to recover the costs of additional supervision and staffing. Any such fee will be payable by the parent/carer responsible for the enrolment.

If Balance Dance School is unable to contact the parent/carer or nominated emergency contacts, or if there are concerns for the child’s safety or welfare, Balance Dance School reserves the right to take such action as it considers reasonably necessary in the circumstances, including contacting relevant authorities or emergency services where appropriate.

By enrolling a child in classes, parents/carers acknowledge and accept their responsibilities under this clause.

To ensure accurate attendance records and consistent communication, all student absences must be notified directly to the Principal via the official Balance Dance School phone number (0415 729 030) or email address (info@balancedanceschool.com.au).

Absences must not be sent to individual teachers’ personal mobile phone numbers, personal email addresses, or private messaging/social media accounts (including SMS, Messenger, WhatsApp, or similar platforms). It is the responsibility of the parent/guardian or adult student to ensure that absence notifications are submitted through Balance Dance School’s official communication channels.

Parents/guardians are advised that appropriate physical contact may be necessary by a teacher to demonstrate exercises or techniques safely, or if a staff member needs to administer first aid.

The Principal and all teachers of Balance Dance School hold a current valid Blue Card as required by Blue Card Services under Queensland legislation.

Students may be photographed or filmed for promotional, educational, and marketing purposes, including use on the Balance Dance School website, social media platforms, and printed materials. Permission will be sought from parents/carers prior to the publication of identifiable images.

No payment or compensation will be provided for the use of such images or recordings. Photography and recording by parents, carers, and visitors during classes is strictly prohibited.

If enrolment numbers fall below a viable threshold (approximately 4–5 students), Balance Dance School reserves the right to cancel, shorten, or transfer the class. In the event of a cancellation by the studio, fees paid for the affected classes will be credited or refunded pro rata.

There is no set uniform for students enrolled in Toddler Creative Dance and Kinder Creative Ballet classes (please wear suitable attire as suggested on our uniform web page). All other students must adhere to the Balance Dance School uniform regulations, be suitably groomed, and be ready for class five (5) minutes before the scheduled class time.

A stocked first aid kit is accessible to all classes at all times. In the event of a medical emergency, if parents or emergency contacts are unreachable; it is understood that the teacher reserves the right to call for an

ambulance service.

Balance Dance School is committed to providing high-quality dance instruction. In the event of natural disasters, extreme weather, public health events, government-mandated closures, or other circumstances beyond the studio’s reasonable control, classes may be cancelled, rescheduled, delivered online, or otherwise modified. Except where required under the Australian Consumer Law, no refunds, credits, or transfers will be provided for voluntary student absence during these changes. Where practical, a make-up class or alternative arrangement may be offered at the studio’s discretion.

Balance Dance School reserves the right to amend, update, or replace these Terms and Conditions from time to time where reasonably necessary for the operation, safety, administration, or legal compliance of the studio.

Balance Dance School will provide families with at least fourteen (14) days’ written notice of any material updates before they take effect. Continued enrolment and participation in Balance Dance School activities following this notice period constitutes acceptance of the amended Terms and Conditions.

Nothing in these Terms and Conditions excludes, restricts, or modifies any rights, guarantees, or remedies available to consumers under the Australian Consumer Law or any other applicable legislation.